Subscriptions and refunds

Plans

Prices may differ by country and may include tax. The App Store always shows your exact price before you confirm. From time to time we may offer a one-time discount, such as a reduced first year, which is shown with its terms in the App.

How billing works

• Subscriptions are purchased through your Apple account and billed by Apple.
• With the yearly free trial, you are not charged until the trial ends. If you do not cancel at least 24 hours before it ends, the yearly price is charged and your subscription starts.
• Subscriptions renew automatically at the same price and period unless auto-renew is turned off at least 24 hours before the current period ends.
• If we change a price, Apple notifies you first and asks for your consent where required.

How to cancel

1. Open the Settings app on your iPhone.
2. Tap your name at the top, then tap Subscriptions.
3. Tap Leucy, then tap Cancel Subscription. If you see Cancel Free Trial instead, tap that.

You keep Pro until the end of the current period. Deleting the App does not cancel a subscription. Apple's guide: Cancel a subscription from Apple.

Refunds

Because Apple processes every App Store purchase, Apple handles refund requests. We are not able to issue refunds directly.

1. Go to reportaproblem.apple.com and sign in with your Apple ID.
2. Choose "Request a refund", pick a reason and select the Leucy purchase.
3. Submit. Apple usually replies within a few days.

If something went wrong with the App, please also email dbromberg1@gmail.com. We want to fix it.

Restore a purchase

On a new or reset iPhone, sign in with the same Apple ID, open Leucy and go to Profile, then Subscription, then Restore purchases.

When Pro ends

Your data stays on your device. Pro-only features, including cloud backup and sync, stop until you subscribe again. Data already in your backup is kept unless you delete it; see Delete your data.

Questions

dbromberg1@gmail.com