You are in control of your Leucy data. Here is how to remove it, depending on where it is stored.
1. Data on your iPhone
- Open Leucy and tap Profile.
- Open Privacy and data, and tap Export my data first if you want a copy.
- Tap Delete all my data and confirm.
This erases every meal, dose, side effect, weight and setting stored by the App on that device. Deleting the App also removes its data from the phone. Copies may remain in your own iCloud or computer backups until those backups are replaced.
2. Cloud backup and account
This applies only if you turned on backup with Sign in with Apple.
- Email dbromberg1@gmail.com with the subject "Delete my Leucy account".
- Send it from the email address linked to your Sign in with Apple account. If you used "Hide My Email", send it from the Apple ID email that forwards to that address, or include the private relay address.
- We confirm your request and delete your account and every backed-up record within 30 days. Deleting the account removes all of its meals, doses, side effects and weights from our database.
You can also stop Leucy from using your Apple sign-in at any time: on your iPhone open Settings, tap your name, then Sign-In and Security, then Sign in with Apple, choose Leucy and tap Stop Using Apple ID.
3. Other data
- Meal photos and coach messages are not stored on our servers, so there is nothing to delete.
- Analytics events contain no health data and are linked only to a random identifier. Deleting all data in the App resets that identifier. Events are kept for up to 24 months; email us if you want those linked to your device removed sooner.
- Purchase records are kept by Apple and RevenueCat as required for tax and accounting.
- Support emails can be deleted on request.
Questions
Read the Privacy Policy or email dbromberg1@gmail.com.